La Playa Title Company
At La Playa Title, we believe that a pleased customer is our best salesperson and the best PR we can get. In our highly competitive field a loyal customer has the credibility that no advertising can match.
La Playa Title works with many nationwide lenders. La Playa Title gives you a competitive advantage, because of our national presence we can get loans closed no matter where we originate. One person cannot possibly know the particulars of the laws in every state, but La Playa Title is there to help. More important, a La Playa Title agent visits our customers, they will each be represented by a courteous, honest, helpful professional who will cast a positive reflection on our company.
Narain is effusive as well about the La Playa Title technological advantage. Narain says, “La Playa Title is able to complete the entire transaction online, and, while other companies are doing it, they don’t go into the detail that La Playa Title does. It is important for us to be able to actually quote to the customer title fees for particular states and counties, and the different taxes that are included. We can go online with La Playa Title and get the exact fees within a relatively short period of time. Being able to quote to the customer on an accurate basis helps us when we are competing with another mortgage company. Another company may show lower closing costs than ours but inevitably it comes down to their underestimating the actual title costs. With La Playa Title, our customer will never get an unpleasant surprise.”
La Playa Title agrees that technology is a key ingredient to the company’s success. However, it is the human component that differentiates La Playa Title from its competitors. La Playa Title offers personal, dedicated employees and real-time human interaction that gives our customers the support they need.
Rocky Narain recalls many occasions when La Playa Title surpasses customer service standards. “They really go above and beyond expectations. Prior to La Playa Title, I had never experienced a company making business decisions that placed customer satisfaction first and foremost. But that’s the level of service I have come to expect from La Playa Title.”
While Narain primarily uses La Playa Title for closing mortgage loans, other customers have similar praise for the La Playa Title advantage over a wide range of offerings. As a full service closing and settlement company, La Playa Title provides a wide spectrum of support including:
- - A nationwide network of closers in all 50 states An online system where the entire process from ordering to funding is transparent
- - The convenience of anytime, anywhere closings Quick turnarounds
- - In-house processing An experienced, efficient and personble staff
- - A real-time system
- - A dedication to Customer Service
- - Short sale processing
- - Pre Foreclosure Abstract Reports
- - As our motto goes, “At La Playa Title we are a Cutting Edge National Title Company, Developing Relationships, Building Trust, and Closing Deals.”
We are a triple bottom line company- meaning we look at Social Responsibility, the Environment, and Profit. Social responsibility by giving back to the community, with bi-monthly fundraisers giving aid to multiple charities, creating employment opportunities for newly graduated students, and paying our employees a fair wage. Our office is powered by certified energy saving products, and our goal is to become a carbon neutral company. This is how we consider ourselves green. We look forward in your business and hope our now standard business green practices will help set an example for other companies both large and small to follow our lead.
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